Beyond Books and Bells: Organizational Citizenship Behavior in Higher Education
Despite budget constraints, Indian universities like Jadavpur, Jamia Millia Islamia, and Aligarh Muslim University thrive, attributing their success to Organizational Citizenship Behavior (OCB). OCB, defined as discretionary actions benefiting the organization, extends from academic staff to students, fostering positive change within higher education institutions. The unsung heroes embody dedication, commitment, and selfless actions, impacting holistic development despite the challenges.
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